01
Work orders
Diagnosis, estimate, approvals, photos, documents and completed work all stay on one job.
RepairCoreWork order RO-1042
- Diagnosis complete
- Estimate sent to customer
Demo view · sample data
One workflow for the entire vehicle service journey
From booking, diagnosis, estimating and cost approval to completed work, documents and history. Everyone works with current information.
The information you need at every stage of the job.
A work order holds the customer, the vehicle, the slot, the paperwork and the team's communication in one place.
02
Customers and vehicles
Earlier repairs, documents and recommendations are already there at the next visit.
RepairCoreVehicles
- 01Demo sedan · Customer 001
- 02Demo SUV · Fleet A
Demo view · sample data
03
Work planning
Appointments, bays and team responsibility in a single view.
RepairCoreCalendar
Wed, 18 March09:00
Periodic inspection · bay 2
Demo view · sample data
04
Automation
Automation carries the repetitive steps and the messaging. Diagnosis and cost stay with a person.
RepairCoreAutomation
- To doInvoice
- In progressCustomer SMS
- DoneInspection
Demo view · sample data
05
Reports
Current figures on work orders and workshop throughput, with no export to a spreadsheet.
RepairCoreReports
156+18% MoM
Demo view · sample data
06
Integrations
Agreed data and services wired into a specific stage of the job - access granted case by case.
RepairCoreIntegrations
- Subscription billing
- Online payments - in development
Demo view · sample data
07
Scanning the vehicle registration document
A photo of the registration document fills in the vehicle record - no retyping the VIN and plate by hand. What was read is always shown for confirmation before it is saved.
RepairCoreAdd vehicle
- Document photo
- Vehicle data read
- Checked at the front desk
- Saved to the record
Demo view · sample data
The data where the work actually happens.
The work order, the vehicle history and the current status are available from the shop floor, the front desk and a phone - without switching systems.
See RepairCore from each role’s perspective.
The same shared process, a different view of it - every role sees exactly what it needs for its own work.
Automation supports the team, but it does not replace human decisions.
RepairCore Cloud can help organize context, documents, communication and next steps. Decisions about diagnosis, repair scope, cost approval and responsibility remain with authorized people: service advisors, technicians, fleet managers or operators.
System suggestion
Order brake pads - Demo Vehicle
Confirmed by the advisor
- Automatic notifications
- Preparing customer information
- Data-analysis support
- Automatic actions after a status change
- Summaries
Why RepairCore Cloud isn’t another generic system
RepairCore Cloud grows out of real vehicle service operations - combining service experience, eCarService locations, FleetPoint’s fleet needs, the current ECS Cloud foundation and a future partner network into one operational standard.
| Typical fragmented software | RepairCore Cloud |
|---|---|
| Assumptions about what software should look like | Real service workflows |
| Scattered tools and data | One shared workflow |
| Open, unscoped integration access | Scoped, auditable integrations |
| Automation without oversight | Diagnosis and cost decisions stay with people |
A path shaped around your organisation.
Whether you run a workshop, manage a fleet, build a service network or integrate as a partner - we start with one process and grow the engagement at your pace. The subscription comes from the public price list; add-ons and individual rollouts are agreed separately.
Workshop
Plan from the price listPutting customer and vehicle handling in order first, then further processes in the same environment.
Fleet
FLEETPRO or individual offerVehicle coordination, statuses, cost decisions, documents and reporting.
Service network
Individual rolloutMultiple locations on one service standard, with shared data and workflows.
Partner API
Individual integrationA controlled integration scope, roles, audit and the operator’s decision on access.
Claims
Individually with the insurerDamage report, documentation, estimate, insurer decision and settlement in one process.
What RepairCore Cloud covers.
One vehicle-service process, developed out of real operating experience at ECS Cloud, eCarService and FleetPoint. Below is what it covers today - stated plainly, without a maturity-stage split.
RepairCore Workshop
Work orders, calendar, documents, customer approvals, full vehicle history and a reconstructable decision trail - one service process from intake to handover.
RepairCore Fleet
Vehicle statuses, downtime, cost, decisions and B2B communication for fleet managers.
ECS Cloud
The current SaaS platform we are evolving RepairCore Cloud out of for further organisations.
eCarService and FleetPoint
Online booking, the customer panel and fleet service coordination at the same company’s live locations.
RepairCore Network
Partners, locations and a shared data standard for a service network - built on a history of 500+ service relationships going back to 1998, and rolled out to further partners after verification and consent.
RepairCore Partner API
Controlled, auditable access to selected data and integrations, granted individually to technical partners after verification and an agreed scope.
RepairCore Claims
The damage process from report through documentation and estimate to an insurer decision and settlement - running today in production with an insurance partner.
End-customer payments
A separate, developing area for customer payments to the workshop - independent of RepairCore’s subscription billing and rolled out in stages for selected channels.
A plan and its price cover the scope described for each module above. Items in pilot or in development are sold only to the extent they actually work today - they do not determine the base subscription price.
The claims process - from report to settlement.
The Claims module takes a damage report through documentation, an estimate and an insurer decision all the way to settlement - in the same system as the rest of vehicle service. It runs today in production with an insurance partner.
RepairCore
Claims
Claims board
Claims by stage
Reported4
CLAIM-DEMO-01
Parking damage · DEMO-PL-12
CLAIM-DEMO-04
Collision · DEMO-PL-24
In estimation2
CLAIM-DEMO-07
Estimate with the insurer
CLAIM-DEMO-09
Inspection booked
Settled9
CLAIM-DEMO-03
Vehicle collected by customer
CLAIM-DEMO-02
Invoice issued
Recent events
CLAIM-DEMO-07 · DEMO-PL-12
- Complete
Photo documentation
Set of 14 photos · shop floor
- In estimation
Repair estimate
Sent to the insurer
- Awaiting
Insurer decision
Response due in 3 days
- Scheduled
Parts order
After the insurer decision
Demo view · sample data
Let’s look at it in your own workshop.
A short walkthrough against your processes: what can be joined up, what can be simplified, and what is better left alone.